• Network assessment can identify opportunities for reducing data and voice expenses up to 20 to 40 percent.
• Enterprise network transformation can reduce network operating costs up to 10 to 30 percent annually.
• Developing telecom expense management capabilities alone can reduce yearly costs by up to 10 to 20 percent.
• Bolstering network management capabilities can reduce bandwidth costs up to 30 to 65 percent.
• Integrating data and voice networking capabilities can reduce capital expenses up to 10 to 15 percent, and operational expenses by up to 20 to 40 percent.

Network Optimization

Our diagnostics, strategic planning and performance optimization services help clients increase network efficiency and performance. We assess current network operations against future business requirements, align the network infrastructure to accommodate new business goals and incorporate applications such as cloud, mobility, analytics, "bring your own device" (BYOD) and big data.

Typical results: We can deliver a prioritized roadmap of network investments, aligned with technology and business strategies, and work with clients to rapidly deploy the upgraded network with reduced risk, to increase efficiency, enhance performance and improve network operations.

Telecom Expense Management

We perform comprehensive telecom expense assessment and solution design to streamline communications and improve efficiency, helping clients optimize telecom costs and improve service levels. Our solution delivers both short- and long-term savings.

Typical results: Clients realize cost savings of up to 10 to 20 percent of telecom costs.

Wireless Infrastructure

STCI helps clients transform and manage their wireless connectivity, leveraging public mobile and private WiFi networks to improve business results and enable anytime/anywhere connectivity for employees, customers and partners-with flexibility and at scale.

Typical results: Clients benefit from a carrier grade WiFi solution with a centralized infrastructure-tailored to their unique usage requirements-that supports high-density environments and reduces total cost of ownership.

Contact Center Transformation

Using contact center technology service models, we provide multi-channel customer collaboration and interaction capabilities, integrated with the client's business processes and applications. Our "as-a-service" approach delivers cost-effective, scalable operations.

Typical results: By implementing a modernized contact center infrastructure, STCI helps enhance the customer experience, improve agent performance, increase productivity and reduce cost to serve.

Unified Communications and Collaboration (UCC)

Our UCC solutions help clients design and optimize their communications and collaboration infrastructures, integrating with business processes, applications and devices to provide seamless operations. STCI delivers rapid design and deployment, ongoing, process-driven collaboration and cloud-based, cost-effective and scalable UCC-as-a-Service.

Typical results: Integrated UCC solutions can enhance workforce productivity by between 5 and 25 percent, reduce operating and capital expenses from up to 10 to 35 percent, and improve service levels by up to 20 percent.

Service Management Operations

We use ITIL-based processes, governance and tools to provision and manage complex network infrastructures, including applications, connected devices and cloud-based services. Discovery, analysis and reporting services help clients improve service levels, increase security and compliance, and improve end-to-end availability, while reducing costs.

Typical results: Enhances the end-customer experience with improved network service performance, faster response to network service issues and more effective recovery. Our ability to leverage high-volume service providers in a managed services model drives better performance.

Infrastructure Outsourcing

STCI provides ongoing management of client's IT infrastructure capabilities and/or functions, which can cover discrete skills or can encompass the full responsibility for managing end-to-end functions. We help move clients from fixed to variable costs while broadening the skills available to them. Our industrialized delivery model helps lower total cost of ownership, reduce risk and improve productivity and predictability.

Typical results: Integrated offerings across the infrastructure domain help clients create a more cost effective and responsive infrastructure, promote service stability and improve client's ability to support new technologies.